General Sales Conditions

I – Informations:
Jovaty Furniture reserves the right to introduce or withdraw any model with 30 days prior notice.
The sales conditions are applied, whether the order/purchase was made in person, by email, phone, fax, mail or through our online store. 

II – Order:
The ordering of products is carried out in person or by post, email, fax or through our online store.
The delivery times established are only provisional, 15 to 60 days unless is out of stock, and in cases of force majeure, Jovaty Furniture cannot be held responsible for delays in the delivery of ordered products, nor will the customer be entitled to claim any compensation.
III - Sale price:
- The prices of the products are indicated by their net value, which is subject to the Value Added Tax (VAT) in force at the date of sale.
- In case the material is delivered disassembled, a 10% discount will be applied.
- If you pick up your order at our warehouse, a 10% discount will be applied.
- The cost of transportation is free in Portugal.
IV - Payment Conditions:
Payment is established 30 days after the invoice is issued.
Payment must be made by cash delivery, bank check or bank transfer order to the account number indicated on the invoice.

V - Return
The customer is entitled to exchange/return the items within a maximum period of 14 (fourteen) days from the date of purchase, with the presentation of the respective invoice.
The products are only accepted under the original conditions, reserving the right not to accept the exchange/return of an incomplete, damaged or used product by the customer.

VI – Warranty:
All products sold by Jovaty Furniture have the warranty indicated under national law.
Warranties do not cover:
- Normal wear and tear of the material, deterioration or accidents resulting from negligent use, intervention in the products, or improper or negligent use of the article.

VII – Disputes
The purchase and sale contract for our products is governed, in all circumstances, by Portuguese Law.
It is recognized by both parties that in the event of a dispute the competent forum for the respective legal action is the Comarca de Paredes. 

VIII – Privacy Policy and Protection of Customers' Personal Data
In compliance with the legislation on the Protection of Personal Data, all personal data of natural persons, provided and collected by Jovaty Furniture, are kept and processed exclusively for the personal use of Jovaty Furniture.

IX – Other information:
The purchase of goods and services from Jovaty Furniture implies that the customer accepts the general conditions of use and sale that we detail in the following paragraphs.
Reproduction by any means of our products is strictly prohibited.
The Catalog is owned by Jovaty Furniture with the right to collect it at any time without notice.
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